FreshPoint Issues Recall: What You Need to Know in 2026

Last updated: September 8, 2026

Quick Answer: FreshPoint issues recall notices when distributed food products pose a health risk, such as undeclared allergens or pathogen contamination. The most prominent recent case involved FreshPoint Central Florida, which issued a voluntary recall of a 5 oz garden salad due to undeclared peanuts, earning the FDA’s highest-risk Class I designation. Consumers who received affected products should stop use immediately and contact FreshPoint or the FDA for guidance.

Key Takeaways

• FreshPoint Central Florida issued a voluntary recall of 18 units of a 5 oz garden salad (UPC 766375733300) on January 28, 2025, due to undeclared peanuts.
• The FDA classified this as a Class I recall, its highest risk warning, meaning exposure to the violative product could cause serious adverse health consequences or death.
• The salad recall affected distribution in Florida and Georgia; the FDA marked it completed on February 25, 2025.
• FreshPoint has faced multiple recall events across its North American locations, including Listeria, Salmonella, and E. coli-related incidents.
• As of September 2026, no new major FreshPoint recall is listed among the FDA’s highlighted major product recalls.
• Consumers can verify recall status through the FDA’s official recalls database and FreshPoint’s own alerts page.
• Anyone who experiences adverse health symptoms after consuming a recalled product should seek medical attention and report the incident to the FDA.

What Is a FreshPoint Issues Recall and Why Does It Matter

When FreshPoint issues recall notices, it means a distributed food product has been identified as potentially unsafe for consumption. FreshPoint is a major produce distributor operating across the United States and Canada, supplying fresh food to restaurants, institutions, and food service customers. A recall from a company of this scale can affect a broad supply chain quickly.

The company’s recalls span several product types and hazard categories. The most widely covered recent event was the FreshPoint Central Florida garden salad recall, reported by Newsweek, in which 18 units of a 5 oz salad were pulled from distribution due to undeclared peanuts [1]. The FDA assigned this a Class I designation, its highest risk warning, because peanut allergen exposure can trigger anaphylaxis and death in sensitive individuals [7]. Even a small distribution of 18 units warrants serious attention when allergen mislabeling is involved.

About FreshPoint: FreshPoint is a subsidiary of Sysco Corporation and operates distribution centers across the United States, including FreshPoint Central Florida, FreshPoint San Antonio, FreshPoint Maui, and locations in California and Canada. The company’s stated mission centers on quality, sustainability, and local sourcing.

Why Did FreshPoint Issue a Recall: Root Causes and Risk Levels

FreshPoint issues recall notices for several reasons, but allergen mislabeling and pathogen contamination are the two most common triggers. The FDA’s recall classification system determines urgency: Class I is reserved for situations where use or exposure to a violative product could cause serious adverse health consequences.

The 2025 salad recall is a clear example. The garden salad due to undeclared peanuts was distributed in Florida and Georgia, and the lot code 0223 with a best-by date of February 5 helped customers identify affected units [1]. Legal commentary on the case notes that mislabeling a major allergen triggers the FDA’s highest risk warning because even brief exposure to the violative product can cause serious adverse health outcomes in allergic individuals [7].

Beyond allergens, FreshPoint has faced pathogen-related recalls:

• Salmonella: FreshPoint of Southern California and FreshPoint Dallas recalled Imperial Fresh brand whole cantaloupes in late 2023 due to possible Salmonella contamination, with distribution across California, Arizona, Nevada, Arkansas, Missouri, Mississippi, Kansas, Louisiana, Oklahoma, and Texas [10].
• Listeria: FreshPoint Vancouver Ltd was listed among firms recalling various fresh-cut vegetable products due to Listeria monocytogenes risk in Canada, with no illnesses reported at the time of the notice [6][8].
• E. coli O157:H7: FreshPoint Toronto initiated recalls between January 10 and 12, 2013, first for two specific shredded lettuce products, then voluntarily expanded to eighteen additional shredded lettuce products supplied to restaurants during an outbreak affecting Ontario, Nova Scotia, and New Brunswick [3].

FreshPoint Recall Products Affected: What the Data Shows

The data contained in FDA and Canadian food safety records shows a pattern of recalls tied to fresh produce categories. Below is a summary of documented FreshPoint recall events:

Year	Location/Entity	Product	Hazard
2025	FreshPoint Central Florida	5 oz Garden Salad	Undeclared Peanuts
2024	FreshPoint Vancouver Ltd	Pamela brand cucumbers	Salmonella
2023	FreshPoint Southern California / Dallas	Imperial Fresh Cantaloupes	Salmonella
2013	FreshPoint Toronto	Shredded Lettuce (20 products)	E. coli O157:H7

The FreshPoint Central Florida recall involved a specific lot: UPC 766375733300, lot code 0223, best-by February 5 [1]. The FIC recall reporter and food industry counsel have cited this case as a model for how even small-batch food distribution requires rigorous allergen controls.

Is the FreshPoint Recall Still Active in 2026

As of September 8, 2026, no new major FreshPoint recall appears among the FDA’s highlighted major product recalls [5]. The 2025 salad recall was marked completed by the FDA on February 25, 2025 [1]. FreshPoint Hawaii (operating as Armstrong Produce and Kula Produce) explicitly states “NO ACTIVE RECALLS” on its recalls and alerts page [4].

FreshPoint also publishes a combined alerts memorandum on its website, updated through at least September 2026, which consolidates produce market alerts for customers [9]. This document is a communication tool rather than a formal regulatory recall notice, so consumers should cross-reference it with the FDA’s official database.

Decision rule: If you purchased FreshPoint produce before February 2025 and still have product on hand with lot code 0223, do not use it. For any other FreshPoint product, check the FDA recalls database and the FreshPoint alerts page directly [5][9].

How to Check If Your FreshPoint Product Is Recalled

Checking whether a specific FreshPoint product is subject to a recall takes three steps. First, locate the UPC code, lot code, and best-by date on the packaging. Second, search the FDA’s recalls and safety alerts database using the company name or product description. Third, contact FreshPoint customer service directly if the online database does not return a clear result.

Specific identifiers for the 2025 salad recall:

• Product: 5 oz Garden Salad
• UPC: 766375733300
• Lot code: 0223
• Best-by date: February 5
• Distribution states: Florida, Georgia [1]

For Canadian recalls, the Canadian Food Inspection Agency’s recall database provides detailed product, brand, size, and UPC matrices [6].

FreshPoint Recall Health Risks and Symptoms to Watch For

The health risks from a FreshPoint recall depend on the specific hazard. Undeclared peanuts, as in the 2025 salad recall, can cause anaphylaxis in allergic individuals, which is life-threatening without immediate treatment [7]. Salmonella exposure can cause diarrhea, fever, and abdominal cramps within 12 to 72 hours of consuming contaminated food. Listeria monocytogenes is especially dangerous for pregnant women, the elderly, and immunocompromised individuals. E. coli O157:H7, as seen in the 2013 FreshPoint Toronto outbreak, can cause severe bloody diarrhea and, in serious cases, kidney failure [3].

If you experience adverse health consequences after consuming a recalled product:

1. Seek medical attention immediately.
2. Save the product packaging for identification.
3. Report the illness to your local health department and to the FDA’s MedWatch program.

FreshPoint Recall Refund, Replacement, and Your Rights

Consumers affected by a voluntary recall are generally entitled to a refund or replacement, though the specific terms depend on the retailer or food service operator. The FDA does not mandate a specific refund process, but Class I recalls, like the 2025 FreshPoint Central Florida case, carry strong consumer protection expectations given the serious adverse health risk involved [1][7].

For food service customers, the agreement between FreshPoint and its clients typically governs how recalled product is handled. Customers should review their freshpoint account terms and contact their sales representative directly. The terms of use and terms of any service agreement with FreshPoint should outline the process for returning violative product and receiving credit.

Common mistake: Waiting too long to act. If a product is under a Class I recall, stop use immediately and do not wait for a replacement offer before discarding the item.

FreshPoint Recall vs. Other Produce Suppliers: Industry Context

FreshPoint is not unique in facing food recalls. The produce industry as a whole sees frequent recall activity due to the perishable nature of fresh food and the complexity of supply chains. The FDA’s recall reporter system and tools like the recall reporter used by food industry counsel track hundreds of produce recalls annually across the United States [5].

What distinguishes FreshPoint recall events is the company’s scale. As a Sysco subsidiary, FreshPoint operates distribution centers from FreshPoint Central Florida to FreshPoint San Antonio to FreshPoint Maui, meaning a single contamination event can affect multiple states. The 2023 cantaloupe recall, for example, reached ten states [10]. By comparison, smaller regional suppliers typically have narrower distribution footprints.

The software and database infrastructure used by large distributors to track lot codes, best-by dates, and distribution records is critical to executing a fast recall. A licensed software database that integrates with FDA reporting systems can reduce the time between hazard identification and consumer notification. The use of such licensed software is now considered standard practice in food safety management across the industry.

How to Report a FreshPoint Recalled Product

Anyone who has a recalled FreshPoint product or suspects a food safety issue should report it through official channels. The FDA’s MedWatch Safety Reporting portal accepts consumer and health professional reports. In Canada, the CFIA’s online reporting tool handles similar submissions [3][6].

To contact FreshPoint directly, visit the company’s website and use the contact form or call the customer service line listed for your region. For corporate inquiries, FreshPoint’s corporate office is reachable through Sysco’s main contact channels. The company’s website also includes a careers and blog section (contact careers blog) with regional office details.

Steps to report:

1. Document the product name, UPC, lot code, and best-by date.
2. Photograph the packaging before discarding.
3. Submit a report to the FDA MedWatch portal or CFIA as applicable.
4. Notify your healthcare provider if you have experienced any symptoms.

FreshPoint Recall Timeline: When Did It Start and What Happened Next

The documented history of FreshPoint recalls spans more than a decade. The earliest well-documented case is the 2013 FreshPoint Toronto E. coli O157:H7 outbreak, in which the CFIA and health officials identified shredded lettuce as the source of illness in more than two dozen people across Ontario, Nova Scotia, and New Brunswick [3]. FreshPoint Toronto issued a recall update expanding coverage from two products to twenty within two days.

The 2023 cantaloupe recall by FreshPoint of Southern California and FreshPoint Dallas marked a significant multi-state event, with Salmonella risk prompting distribution alerts to food service customers, institutions, and medical facilities [10]. The 2024 cucumber recall involving FreshPoint Vancouver Ltd covered product sold from October 12 to November 29, 2024 [2]. The 2025 FreshPoint Central Florida salad recall, completed February 25, 2025, remains the most recent FDA-completed recall on record for the company [1].

Freshpoint Software, Database, and Safety Infrastructure

FreshPoint’s food safety operations rely on a combination of licensed software, a centralized database, and regulatory compliance protocols. The use of a licensed software database to track product distribution, lot codes, and customer delivery records is essential to executing a recall quickly and accurately. When the FDA issues a Class I recall designation, the speed of notification to affected customers depends directly on the quality of this data.

The FDA’s recalls, market withdrawals, and safety alerts database, updated as of September 8, 2026, is the authoritative public record for U.S. food safety events [5][11]. FreshPoint’s internal systems must interface with this database to ensure that all distributed units are accounted for. The data contained in these systems also supports post-recall analysis to prevent future incidents.

FreshPoint’s quality and sustainability commitments, highlighted in its “putting our core values to work” messaging, include traceability as a core pillar. The company’s value-added services and produce handling standards are designed to reduce the risk of contamination before product reaches food service customers.

FAQ: FreshPoint Recall Common Questions Answered

Has Freshpet food been recalled?

Freshpet (the pet food brand) is a separate company from FreshPoint (the produce distributor). Freshpet has issued recalls for its pet food products on separate occasions. This article covers FreshPoint, the Sysco-owned fresh produce distributor, which has issued recalls for items including garden salad, cantaloupes, cucumbers, and shredded lettuce due to allergen and pathogen risks.

Are you entitled to a refund if a product is recalled?

Yes, consumers are generally entitled to a refund or replacement when a food product is recalled. The specific process depends on where the product was purchased. For food service customers, the terms of the supply agreement with FreshPoint typically govern the return and credit process. For retail consumers, the retailer or manufacturer usually handles refunds. Class I recalls carry the strongest expectation of remedy given the serious health risk involved.

What salad is being recalled right now?

As of September 2026, the most recent documented salad recall linked to FreshPoint was the 5 oz garden salad issued by FreshPoint Central Florida on January 28, 2025, due to undeclared peanuts. That recall was completed by the FDA on February 25, 2025. For the most current recall information, check the FDA’s official recalls and safety alerts database, as new salad recall events can be issued at any time.

Which bagged salads are recalled?

The specific bagged salad recalled by FreshPoint was a 5 oz garden salad with UPC 766375733300, lot code 0223, and a best-by date of February 5, distributed in Florida and Georgia. More broadly, bagged salads from various brands are recalled periodically across the United States due to undeclared allergens, Listeria, E. coli, or Salmonella contamination. Always check the FDA’s current recall listings for the most up-to-date information on which bagged salads are affected.

Conclusion: What to Do If FreshPoint Issues Recall Notices

When FreshPoint issues recall notices, the consequences for affected consumers and food service operators can be serious. The 2025 FreshPoint Central Florida salad recall, the 2023 cantaloupe recall, and the 2013 Toronto lettuce recall all demonstrate that produce recalls can involve life-threatening health risks, from peanut allergen exposure to Salmonella and E. coli contamination.

Actionable next steps:

• Check the FDA’s major product recalls page regularly if you purchase FreshPoint produce [5].
• Review your freshpoint account terms and service agreement to understand the refund and return process.
• If you have product matching any recalled lot code, stop use immediately and contact FreshPoint customer service or your food service representative.
• Report any adverse health symptoms to the FDA MedWatch portal and seek medical attention promptly.
• For Canadian customers, monitor the CFIA recall database for updates affecting FreshPoint Vancouver and other regional entities [6].

Food safety is not optional. The industry standard for produce distributors is to act fast, communicate clearly, and prioritize health above all other considerations. Staying informed is the most effective way to protect yourself and your customers.

References

[1] Salad Recall Update Fda Highest Risk Warning Class 1 Freshpoint Central Florida 2037188 – https://www.newsweek.com/salad-recall-update-fda-highest-risk-warning-class-1-freshpoint-central-florida-2037188

[2] E Coli O157 – https://efoodalert.com/tag/e-coli-o157/

[3] Freshpoint Toronto – https://inspection.canada.ca/en/about-cfia/transparency/regulatory-transparency-and-openness/food-safety-investigations/freshpoint-toronto

[4] Recalls Alerts – https://www.armstrongproduce.com/recalls-alerts

[5] Major Product Recalls – https://www.fda.gov/safety/recalls-market-withdrawals-safety-alerts/major-product-recalls

[6] Various Fresh Cut Vegetable Products Recalled Due Listeria Monocytogenes – https://recalls-rappels.canada.ca/en/alert-recall/various-fresh-cut-vegetable-products-recalled-due-listeria-monocytogenes

[7] Freshpoint Garden Salad Peanut Allergy Lawsuit Lawyers – https://www.yourlawyer.com/article/freshpoint-garden-salad-peanut-allergy-lawsuit-lawyers

[8] View – https://recalls-rappels.canada.ca/en/node/47892/revisions/3559555/view

[9] Alerts Combined Freshpoint – https://www.freshpoint.com/wp-content/uploads/2021/03/ALERTS_combined_FreshPoint.pdf

[10] Recalls And Alerts December 5 6 2023 – https://efoodalert.com/2023/12/06/recalls-and-alerts-december-5-6-2023/